Difference between revisions of "Tech Team - Technology Team Survey"
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When you have an urgent request for technology help does your technologist respond immediately? always, usually, sometimes, never | When you have an urgent request for technology help does your technologist respond immediately? always, usually, sometimes, never | ||
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| + | What is your preferred way of contacting tech support? email, telephone, face to face, tell your division head and have them contact support | ||
Reinforces and assists teachers in technology integration and activities? always, usually, sometimes, never | Reinforces and assists teachers in technology integration and activities? always, usually, sometimes, never | ||
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Would you say that important communications equipment like telephones, email and internet access are reliable in your classroom and office. always, usually, sometimes, never | Would you say that important communications equipment like telephones, email and internet access are reliable in your classroom and office. always, usually, sometimes, never | ||
| − | Is the hardware | + | Is the hardware you teach with ie(laptop, projector, AV Crestron box, Activ Board etc.) maintained in good working order by tech staff? always, usually, sometimes, never |
Do you have access to additional technology resources such as computer labs, laptop carts, activ votes or mobile projectors when you need them? always, usually, sometimes, never | Do you have access to additional technology resources such as computer labs, laptop carts, activ votes or mobile projectors when you need them? always, usually, sometimes, never | ||
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Are you kept abreast of software updates, patches, fixes, and program modification as needed? always, usually, sometimes, never | Are you kept abreast of software updates, patches, fixes, and program modification as needed? always, usually, sometimes, never | ||
Revision as of 08:44, 29 April 2008
Discussion of Technology Team Faculty & Staff Survey Questions
Contents
Goal
The goal of the survey is to get a pulse check on all that is going on with technology on campus. This is a wonderful opportunity for us to find out what faculty & staff are thinking about what we are doing and on where we should be going. There is no doubt that there will be some overarching questions that cover everyone, but I also think that there are specific questions that pertain to different areas and divisions.
Timing
I would still like to propose that we shoot for doing this survey at the end of Oct. or beginning of Nov. Should we do the 2 question survey this spring? -YES- from Steve
1. What are we doing well?
2. What do we need to work on?
School Wide Questions
Although some technical issues can take longer than others to resolve, we try to respond to service calls within 24 hrs. Does your technologist respond to requests for help in a timely manner? always, usually, sometimes, never
When you have an urgent request for technology help does your technologist respond immediately? always, usually, sometimes, never
What is your preferred way of contacting tech support? email, telephone, face to face, tell your division head and have them contact support
Reinforces and assists teachers in technology integration and activities? always, usually, sometimes, never
Would you say that important communications equipment like telephones, email and internet access are reliable in your classroom and office. always, usually, sometimes, never
Is the hardware you teach with ie(laptop, projector, AV Crestron box, Activ Board etc.) maintained in good working order by tech staff? always, usually, sometimes, never
Do you have access to additional technology resources such as computer labs, laptop carts, activ votes or mobile projectors when you need them? always, usually, sometimes, never
Are you kept abreast of software updates, patches, fixes, and program modification as needed? always, usually, sometimes, never
Does your campus technologist provide spontaneous training/technical assistance as needed? always, usually, sometimes, never
US Divisional Questions
MS Divisional Questions
LS Divisional Questions
Infrastructure
Technology Integration
What types of training do you prefer? (one-to-one, small group, large group, presentation at divisional faculty meeting, online videos, online packets)
What technology topics are you interested in learning more about?
