Tech Team - Technology Team Survey

Discussion of Technology Team Faculty & Staff Survey Questions

Goal

The goal of the survey is to get a pulse check on all that is going on with technology on campus. This is a wonderful opportunity for us to find out what faculty & staff are thinking about what we are doing and on where we should be going. There is no doubt that there will be some overarching questions that cover everyone, but I also think that there are specific questions that pertain to different areas and divisions.

Timing

Looks like we have decided that the survey should go out the first week of Dec. We need to focus on:

1. What are we doing well?

2. What do we need to work on?

School Wide Questions

Although some technical issues can take longer than others to resolve, we try to respond to service calls within 24 hrs. Does your technologist respond to requests for help in a timely manner? always, usually, sometimes, never

When you have an urgent request for technology help does your technologist respond immediately? always, usually, sometimes, never

What is your preferred way of contacting tech support? email, telephone, face to face, tell your division head and have them contact support

Reinforces and assists teachers in technology integration and activities? always, usually, sometimes, never

Would you say that important communications equipment like telephones, email and internet access are reliable in your classroom and office. always, usually, sometimes, never

Is the hardware you teach with ie(laptop, projector, AV Crestron box, Activ Board etc.) maintained in good working order by tech staff? always, usually, sometimes, never

Do you have access to additional technology resources such as computer labs, laptop carts, activ votes or mobile projectors when you need them? always, usually, sometimes, never

Are you kept abreast of software updates, patches, fixes, and program modification as needed? always, usually, sometimes, never

Does your campus technologist provide spontaneous training/technical assistance as needed? always, usually, sometimes, never

Technology Integration

What types of training do you prefer? (one-to-one, small group, large group, presentation at divisional faculty meeting, online videos, online packets)

What technology topics are you interested in learning more about?